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Cancellation Policy

Scheduled treatments are reserved especially for you. As a courtesy to our therapists and to other guests who may wish to book an appointment, please notify us 48-hours in advance if you want to cancel or change your appointment.  


Spa Etiquette

  • Appointments can be made online, by phone, WhatsApp, or at Ixora Spa located on Anthony's Key.

  • Please arrive at the Ixora Spa at your scheduled treatment time. 

  • To expedite check-in, please complete our intake form prior to your arrival.

  • For your comfort, all massage beds have face cradles.

  • Linens are available to provide coverage prior to treatments.

  • Our therapists are trained to appropriately drape you for privacy. You may leave your undergarments on if you wish.


Kindly review our cancellation information below before scheduling an appointment. By booking with Ixora Spa you are accepting the terms and conditions of our cancellation policy. If you have any questions or concerns, please e-mail us at



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